Leading in times of change

Leadership is a challenge for most people. Being an effective leader when you are in the midst of change is even more challenging!

Remember the following:

1. Accept when change is needed

  • Assess and identify the need for change
  • Acknowledge the reality and the requirements of change

2. Be positive about new opportunities

  • Look for ways to overcome obstacles
  • Demonstrate personal flexibility and adaptability to change

3. Proactively promote change

  • Take the initiative to shape the business by managing and contributing to its development
  • Communicate new developments to others and adopt new approaches they might suggest

4. Reassure and sell the benefits of change to others

  • Build confidence by takings things a step at a time
  • Explain why change is required

5. Generate relationships of trust

  • Be open, honest and supportive and listen
  • Recognise when others need support, offer help and regular and constructive feedback

6. Provide a role model for others

  • Display confidence in decisions and provide clear explanations for the decisions taken
  • Display a positive and proactive approach to achieve outcomes that make a difference

7. Take ownership for resolving issues

  • Use your initiative to solve problems
  • Ensure all decisions are fair and unbiased

8. Support others in their jobs and development

  • Praise and reward innovative behaviour that makes a difference
  • Promote skill development for self and others

9. Encourage others to take on new responsibilities

  • Encourage others to contribute their skills and opinions and to take responsibility
  • Encourage people to be involved and ask them how they want to be involved

10. Focus on delivering good outcomes for internal and external customers

  • Communicate and consult with key stakeholders
  • Ensure continuity of professional service

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